WARRANTY, RETURN’S AND EXCHANGE’S
Please read thoroughly and understand our warranty and return policy before purchasing/placing an order.
Returns, Warranty and Exchanges:
We only warranty our Mod’s and 18650 Batteries for ONLY 20 days. After 20 days you need to contact the manufacturer of the products directly.
WE DO NOT OFFER WARRANTIES on any Clearomizer’ s, Tanks, Rebuildable Tanks, Dry Herb, Tobacco or Waxy devices do to the nature of the products.
• NO REFUNDS OR RETURNS ON ANY E-JUICE/ELIQUIDS
• NO REFUNDS OR RETURNS ON ANY TANKS
• NO REFUNDS OR RETURNS ON ANY DRY HERB/ WAXY DEVICES
• NO REFUNDS ONCE AN ORDER HAS BEEN SHIPPED
Should you experience a problem with a battery or mod please bring the item(s) in with a VALID RECIEPT so we can assist you in resolving the problem you are having. Should we determine your battery/mod is defective we will replace it. Please note the battery or mod must be defective. We do not offer an exchange program. Your battery or mod will be replaced with the same item and size as the defective item if available in stock. (Store credit will be determined by a Manager at time of return)
If the Battery or Mod is Damaged as in exposed to extreme cold or hot temperatures, Scratched up, Dented, Showing signs of Wear & Tear and or Exposed to Water we reserve the right to not replace it. It has to be in a condition to be able to re-sell and It has to be in the original packaging .
Battery failure is usually caused by charging it frequently, exposure to extreme hot or cold temperatures for long periods of time, dropping it multiple times, dirty connections or getting wet. These products are not waterproof or shock proof. Most batteries can be recharged approximately 300 times before needing to be replaced. As with all batteries they have an estimated life span based on how many times a battery can be depleted and recharged. Please test all of the products upon receipt. The warranty period expires whether or not you test it.
Due to varying voltages/ wattages and other factors, we recommend that buyers use only the specified chargers with their products. Incompatible chargers may cause batteries to overheat or fail, posing a fire hazard. GP Vapor, Inc, will not be held responsible for any damages caused by inappropriate or irresponsible use of our products. The buyer agrees to accept all responsibility for any such damages and not to hold GP Vapor, Inc. or any affiliate retailers responsible for such damages or injuries to any persons or properties.
Use Only As Directed:
Vaporizers are not medical devices and are not intended to cure, treat or prevent any diseases or other conditions. If you have any health problems, please consult your doctor before using any of our products. Vaporizers are not intended to administer medicinal or illegal products of any kind. All products must only be used in connection with legal dry herbs, cbd and flower blends. An individual must be eighteen years of age or older to purchase vaporizers or vaporizer accessories. Do not allow children, women who are pregnant or breast feeding, and those with life threatening illnesses to use our devices.
By purchasing and using any of our products the user assumes all risk and responsibility.
The batteries we carry are some of the safest and best made in the industry. They contain fail safe circuitry to prevent overcharging to assure safety when used properly. There are inherent dangers with Lithium Ion batteries and indeed ANY battery that is not handled properly.
Proper Care and use for your E-Cig’s Lithium Ion Battery:
Improper care and use of Lithium Ion & Li-ion Batteries can cause serious malfunctions. While these issues do not normally result from proper care and use, you should always charge your batteries on a fire proof surface and only charge with the corresponding charger that came with your battery to avoid possible problems from overheating. Dispose of Li-ion batteries in a proper manner. Store your E-cig batteries in a protective, non-conductive case.
• Never disassemble or tamper with your e-cig batteries in anyway.
• Discontinue use if there are signs of damage to the battery such as dents, bulges, rips, tears, and scarring.
• Do not submerge the battery in water.
• Do not expose Li-ion or Lithium Ion batteries to fire or extreme temperatures as they could explode and/or vent causing serious bodily injury to you or bystanders.
• Do not leave batteries unattended during charging.