WARRANTY, RETURN’S AND EXCHANGE’S
Please read thoroughly and understand our warranty and return policy before purchasing/placing an order.
Returns, Warranty and Exchanges:
We offer our retail customers 5 days from date of purchase to change their minds about an UNOPENED, UNUSED product. If a customer purchases a Mod, Tank or Hardware that is UNOPENED and UNUSED, we will take it back no questions asked if it is brought back within 5 days of original purchase with a receipt. “NO REFUNDS” If the Mod, Tank or Hardware is defective and we determine that is in fact a manufactures defect then we work with you as long as we are notified within the 5 days of the date of purchase. A valid receipt is necessary for any store credit or exchange.
No warranties, returns or exchanges on any E-LIQUIDS, COILS, CONSUMABLES
Caution: Due to varying voltages/ wattages and other factors, we recommend that buyers use only the specified chargers with their products. Incompatible chargers may cause batteries to overheat or fail, posing a fire hazard. GP Vapor, Inc, will not be held responsible for any damages caused by inappropriate or irresponsible use of our products. The buyer agrees to accept all responsibility for any such damages and not to hold GP Vapor, Inc. or any affiliate retailers responsible for such damages or injuries to any persons or properties.
Use Only As Directed: Vaporizers are not medical devices and are not intended to cure, treat or prevent any diseases or other conditions. If you have any health problems, please consult your doctor before using any of our products. Vaporizers are not intended to administer medicinal or illegal products of any kind. All products must only be used in connection with legal dry herbs, cbd and flower blends. An individual must be eighteen years of age or older to purchase vaporizers or vaporizer accessories. Do not allow children, women who are pregnant or breast feeding, and those with life threatening illnesses to use our devices
BATTERY SAFETY - DO READ YOUR INSTRUCTIONS CAREFULLY.
Make sure you read and understand the manufacturer's recommendations for use and care of your device. If your vape device did not come with instructions or you have further questions, contact the manufacturer.
ALWAYS FOLLOW MANUFACTURER’S REQUIREMENTS.
KEEP YOUR DEVICE, BATTERIES, CHARGER, PARTS AND E-LIQUIDS AWAY FROM CHILDREN AND PETS.
Don’t use a damaged or wet battery.
Replace the batteries if they get damaged or wet.
If your vape device gets damaged and the batteries are not replaceable, contact the manufacturer.
Check for visible damage, including the outer insulation jacket.
REMOVE THE INSULATION ON A BATTERY.
DO NOT USE A BATTERY WITH A MISSING OR TORN INSULATION JACKET.
Don’t use the wrong battery.
Only use batteries recommended for your device.
Don't mix different brands of batteries.
Don’t use batteries with different charge levels.
Don’t use batteries with different mAh ratings.
Don’t use old and new batteries together.
If replacing multiple batteries in your vape, replace them all.
USE A BATTERY SPECIFICALLY RATED FOR YOUR DEVICE.
Don’t store loose batteries in your pocket.
Keep loose batteries in a case to prevent contact with metal objects.
Don’t let batteries come into contact with coins, keys, or other metals in your pocket.
Protect your vape by not leaving it in direct sunlight or in freezing cold temperatures.
Do not store your vape in your car.
Never charge your vape device with the wrong charger.
Do NOT use a phone or tablet charger.
Always use the charger that came with it.
Charge your vape on a clean, flat, hard surface, away from anything that can easily catch fire.
Charge your vape someplace where you can clearly see it.
Don’t charge your vape device overnight or leave it charging unattended.
Don’t install batteries backwards.
Follow the manufacturer’s markings for correct polarity (+ / -).
IMPROPER INSTALLATION MAY CAUSE PERSONAL INJURY OR FIRE HAZARD.
Don't remove or disable safety features.
FOR MORE INFORMATION:
Proper Care and use for your E-Cig’s Lithium Ion Battery:
Improper care and use of Lithium Ion & Li-ion Batteries can cause serious malfunctions. While these issues do not normally result from proper care and use, you should always charge your batteries on a fire proof surface and only charge with the corresponding charger that came with your battery to avoid possible problems from overheating. Dispose of Li-ion batteries in a proper manner. Store your E-cig batteries in a protective, non-conductive case.
• Never disassemble or tamper with your e-cig batteries in anyway.
• Discontinue use if there are signs of damage to the battery such as dents, bulges, rips, tears, and scarring.
• Do not submerge the battery in water.
• Do not expose Li-ion or Lithium Ion batteries to fire or extreme temperatures as they could explode and/or vent causing serious bodily injury to you or bystanders.
• Do not leave batteries unattended during charging.